Consumer Protection Law

We provide consumer law services to the domestic and foreign companies working in different sectors. Başaran legal team provides litigation and consultancy services within the scope of the following areas: 

  • Assisting clients in responding to the claims made by consumers through the Consumer Issues Arbitral Tribunal
  • Defending clients in the lawsuits filed before the Consumer Courts by consumers. 
  • Assisting clients in regulatory compliance issues, 
  • Drafting and revising sale contracts and distant sales (including e-commerce) contracts, 
  • Providing consultancy services related to unjust contract terms and unjust business activities, 
  • Assisting clients during the preparation of product advertisements by considering the Consumer Legislation and practice of the Turkish Advertisement Authority, 
  • Assisting clients during the preparation of the user manuals and other product related documentation, 
  • Helping clients to respond consumer complaints